Recruitment Grapevine | Executive Grapevine International Ltd

Are automated recruitment tools the future of the industry?

The power that Artificial Intelligence (AI) can yield is potentially huge with many employer’s...

Are automated recruitment tools the future of the industry?

The power that Artificial Intelligence (AI) can yield is potentially huge with many employer’s keen to onboard the sophistication of the technology to speed up tedious tasks. And, it seems that recruitment is the latest industry to adopt this technology into their functions.

However, it's not without problems. Earlier this year, Amazon introduced an AI recruitment tool that was later scrapped for its “sexist” nature after its creators found that the system was favouring male candidates over females. The software - initially instituted by a team at Amazon’s Edinburgh office in 2014 – was created to sift through CVs, whittling down the top candidates to a more manageable level. But, what was onboarded as a fair and fast tool to bypass the interminable recruitment process quickly turned sour.

To find out more, we asked the experts whether automated recruitment tools have a place in the recruitment industry. The recruiters weigh in below…

“After all, recruitment is an intrinsically human business and you can’t beat personalisation when sourcing the top candidates.”

 

Steve Preston, Managing Director of Heat Recruitment

AI is exploding, and all industries are jumping in. There are endless uses of AI to the recruitment industry, from psychometric testing to manipulating algorithms in order to suggest more opportunities to candidates based on their skillsets.

In terms of AI used for profiling candidates, I personally believe a lot of work needs to be done before we would consider full implementation. After all, recruitment is an intrinsically human business and you can’t beat personalisation when sourcing the top candidates.

I think there is a danger of ‘filtering out’ talent with AI systems, in particular with coding. There are masculine and female styles of coding which can indivertibly cause unconscious bias, as seen recently with Amazon’s AI recruitment tool. This should be rectified before it’s rolled out as a standard tool for recruiters.

That said, with refinement and continuous development of AI, it will inevitably be widely used going forward, especially by larger corporations. It’s the role of the smaller companies to specialise and refine their team in order to remain competitive against the big players.

 


 

 

Kerry Hope, Managing Director of Castle Employment Group

There is no doubt that automated recruitment tools will become the future of our industry, we are driving towards a world where robotics and AI will impact all our businesses. Will AI be able to collect CVs, find candidates, schedule interviews, assess skills such as coding and ranking candidates? Of course, it will, and I believe it will be able to do this very quickly and accurately.

The further up the scale you go, the more well-trained, highly-motivated people – will remain essential. More value, judgement and empathy are needed. AI may well sift through the data at breakneck speed: it will not know you, it will not understand the culture of your company and it will not say, ‘she might be the best candidate on paper but, trust me, she’s just not the right fit for you.’

So, over the coming year we’ll be investing more than ever in training – especially in the soft skills that are going to differentiate us from our competitors and – ultimately – will differentiate us from the machines. No business will be exempt from the robotic winds of change – but plan, prepare and invest in your people, and you will prosper.

 

“No business will be exempt from the robotic winds of change – but plan, prepare and invest in your people, and you will prosper.”

“There are a plethora of tools out there to help recruitment professionals become more productive.”


 

 

Rebecca Siciliano, Managing Director of Tiger Recruitment

Automated tools will undoubtedly play a significant role in recruitment processes and, to a large extent, they already do. From chatbots to help consultants stay on top of their candidate care, to targeted social media advertising and sophisticated CRMs that allow consultants to shortlist quickly and effectively, there are a plethora of tools out there to help recruitment professionals become more productive.

That said, human intuition is instrumental to the success of a recruiter, particularly in our space. Our agency places a huge focus on getting the right ‘fit’, so face-to-face interviews, a tailored approach and old-fashioned gut instinct do play a significant role in our success.