PepsiCo's new robot recruiter can make 10,000 calls at once

PepsiCo's new robot recruiter can make 10,000 calls at once

PepsiCo’s newest recruit is named Vera. She works in the recruitment department, conducting telephone interviews with job hunters and answering their questions about advertised jobs.

She’s remarkably fast at her job; being able to interview 1,500 job candidates in nine hours, a task that would previously have taken her fellow recruiters nine weeks to get through. She’s a whizz on the phone too, capable of making up to 10,000 phone calls at the same time. 

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  • Max Knupfer
    Max Knupfer
    Mon, 16 Apr 2018 3:56pm BST
    Exciting stuff, we first recognised the potential of and maturity of AI enabled bots a year ago.

    We launched a chatbot to manage initial conversations and establish interest.
    It was hugely successful and so we developed an entire software platform for automation using AI. Along the way we have incorporated machine learning, semantic analysis of intents, chatbots, automated and personalised marketing, and a host of other technologies.

    The results so far, deals per recruiter have doubled.

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