Candidate left shocked by 'plain rude' email from recruiter

An email from fashion recruitment specialists apparel hr has been described as “plain rude” by candidate Stephanie Nelson – Stuff.co.nz reports.

Nelson, who has seven years of retail experience and a textiles degree, applied for the role of Warehouse Co-ordinator, only to be rebuffed by what the company claims may have been a hacked email.

Nelson received an email saying: “Thank you for applying for a role with absolutely no experience in the field. You have now wasted my time and yours."

She said she thought the correspondence “was just plain rude,” adding: “To think it was from a HR company is just crazy.”

She continued: “Throughout tertiary study we're expected to treat professionals in the industry in a respectful manner and I would think it's only fair we are given the same treatment back."

Julie Malone, Director at the firm, followed up the email saying: “The reply was generated from an email address . . . associated with our business.

"I just wanted to let you know that it was not from me personally and that it was not signed with a name, making it a little harder to pinpoint the person."

Malone has since confirmed that an investigation has been launched but she also thinks that the company may have been hacked.

"We are working through this situation to find out how this email was sent,” she said. “I have apologised to Ms Nelson, as I know it must be distressing for her. It is distressing for us too.

"Our website and Facebook accounts were hacked last year, which we reported to the police. It could be a similar situation with this. We have an external system engineer looking into it but at this stage I don't know how long that process will take."

Nelson, however, is “not sure what to make of it”.

She explained: “The application page . . . had Julie Malone's name as the person of contact for that role.

"The formats, in which the emails are written, all seem to be exactly the same; the spacing and paragraph style for example; and their replies have come from three different email addresses.

"It makes me think twice about the legitimacy of the company, especially when I read comments on Facebook stating others have had bad experiences with them too."

 

Comments (1)
Mon, 6 Feb 2017 12:11pm GMT
Calista
This is repulsive and it happened to me with the public sector believe or not (as an applicant). The so called hacking is a cheap excuse - HR/agencies suck and so do some recruiting managers; unfortunately they do not know that they may be damaging the company' s reputation as well...
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